Cancellation & Refund Policy – The Creator Nest
Last Updated: 15-Aug-2025
At The Creator Nest, we specialize in digital products that are delivered instantly via download or online access. Please read our policy carefully before making a purchase.
1. Order Cancellation
Since all our products are digital and delivered instantly, orders cannot be cancelled once payment is completed.
If you made a purchase by mistake, contact us immediately at thecreatornest@gmail.com before the product is downloaded or accessed.
2. Refund Eligibility
We offer refunds only in the following situations:
The digital file is corrupted or defective.
You received the wrong product.
The product description on our website was significantly inaccurate compared to what you received.
3. Non-Refundable Cases
Refunds will not be issued if:
You change your mind after purchase.
You purchased the product by mistake but have already accessed/downloaded it.
You do not have the required software or skills to use the product.
You claim non-receipt of the product but our system shows it was delivered successfully.
4. Refund Process
To request a refund, email us at thecreatornest@gmail.com within 7 days of purchase.
Include your order number, purchase date, and a clear explanation of the issue.
If approved, refunds will be processed to your original payment method within 5–10 business days.
5. Contact Us
For any questions about our cancellation or refund policy:
📧 thecreatornest@gmail.com
🌐 www.thecreatornest.com